Cozy Shorts

Refund Policy:

We aim for your complete satisfaction. If you're unsatisfied, our hassle-free refund policy allows you to request a refund within 2 weeks of product dispatch.

 

Process:

• Contact Us: Reach out to us at publicrelations@zhart.co.uk within the 2-week window.
• Provide Information: Clearly state your reason, order number, and proof of purchase.
• Return Authorization: Upon approval, receive return instructions.
• Return Product: Ship the undamaged product to the provided address.
• Inspection: We'll inspect the product upon return.
• Refund Issued: If eligible, a full refund will be issued within 10 working days.

 

Shipping costs are not refundable, and by making a purchase, you agree to adhere to this policy. Contact our customer service with any questions. 

Enjoy swift delivery with our shipping options:

 

- Within the UK: Your order will be delivered within 2 weeks of dispatch, ensuring you receive your items promptly.

 

- International Shipping: For our valued international customers, please expect your order to arrive within 3-4 weeks of dispatch. We appreciate your patience as we strive to bring our products to you worldwide.

 

For any inquiries or assistance, feel free to reach out to our customer support team : publicrelations@zhart.co.uk